May I use one ISBN for all formats?
No. Each format (hardcover, paperback, mobi, and epub) requires its own ISBN. An ISBN functions like a book type’s individual fingerprint and tracking system.
How will Soaring Eagle Books bill me for services?
We take payments via PayPal invoice. After all information and price quote information is squared away, we will take your payment up front. See refund policy below for refund information.
May I use my paperback cover file for my hardcover file if it is the same trim size?
Yes and no. You can use the original art for the hardcover, but it has to be altered to be able to fold around on the corners and/or wrap around the cover. Hardcovers aren’t made the same way as paperbacks.
If I supply my own cover art for paperback, can it be used for the ebooks?
Yes. Basically the ebook cover is a high resolution JPG of the front cover that is formatted into the ebook file.
If I publish with Soaring Eagle Books, may I use my own imprint?
You sure can! As long as your publisher has a name, logo, and an ISBN or you are good to go. You are simply contracting us to work with you to help package and distribute your book.
Even if I use the distribution and printing services used by Soaring Eagle Books, may I also use a local printer for my author copies?
Yes you can! It’s your book, and you have the print ready files (which means they can be used at a printer), so you are free to print it wherever you want, but you are responsible for fees and adhering to their guidelines (fair deal). That what’s great about being an independent author, right? We don’t make money off of printing your author copies or your royalties, so it makes no difference to us. Even if you use our ISBN, and we are named as your publisher, we don’t own your book. End of story.
Do I have to use Soaring Eagle Book’s ISBNs?
Nope. You can use your own ISBNs.
Why doesn’t Soaring Eagle Books use the free ISBNs from Smashwords or Createspace?
Per the TOS, these free ISBNs are not transferable and have restrictions with them. Who wants that? You get what you pay for. Also there are some programs out there where these free ISBNs can cause a problem. So why limit yourself? We provide them for you if you don’t want to buy your own! If you want to use these free ones for your own publishing plans with us, that’s fine. We won’t be your publisher and you can’t have your own imprint this way. Createspace and Smashwords will be your publisher with these freebies.
Is working with Soaring Eagle Books Exclusive or Nonexclusive?
Nonexclusive. It’s your stuff. Why do you want to work with people who limit you?
Do I have to always use Soaring Eagle Books to publish stuff to my accounts?
No! They’re yours, not ours. Should you like us and would like to come back, we will continue to upload to the accounts we made for you. If you choose to do DIY or work with someone else to format your books, then you have your accounts. They’re yours anyway.
Why doesn’t Soaring Eagle Books fill out my royalty payment and tax information?
We don’t want to handle such sensitive information, and it is more for your protection as well as ours with all the fraud and identity theft that’s out there. We will be more than happy to assist you should you have any questions.
Why doesn’t Soaring Eagle Books pay us our royalties instead of us receiving them from our distributors?
If you haven’t had the pleasure (that’s sarcasm) of working with predatory small presses or pay-to-publish companies that fail to report and/or steal royalties, then you are blessed! As an author, I have personally dealt with a predatory pay-to-publish company. I have met others who have dealt with the predatory small press. Neither one is fun. As independent authors, that’s how we receive our royalties if we worked alone. You pay us to package your book, not publish it. We are not the traditional pay-to-publish company. Getting the royalties directly from the distributors actually works best for both of us. It also gives YOU more freedom!
When do we expect payment for our royalties from the distributors?
Depends. Some of them pay quarterly (every 3 months) and whether or not you earn a certain payment threshold. Some pay monthly. Thresholds can depend on the method of payment chosen; direct deposit/PayPal thresholds are lower than those for checks.
Why does Soaring Eagle Books provide all ebook formats for each ebook package including the KDP Select Package?
Should you find another place to upload your books to readers (can’t do this with KDP Select) or submit to book reviewers (very important!!) you need the formats they require on hand. There are a lot of places you can upload your books to sell or offer previews to your books for readers, so you should be free to do so. Plus, you may decide to upload to other retailers after the 3 month exclusive period. Then all you have to do is upload or let us know if you want to do basic distribution. Advanced distribution will incur additional custom costs. We aim to over deliver.
What is your policy for refunds?
During the publishing process, you can terminate at any time and receive a full refund if you are not happy with our service for any reason. After the final files are approved, then there will be no refunds. No exceptions. You have the print ready/formatted files of your book at the conclusion of the service, so you can publish, choose another publisher, or print them on your own.